USA Rugby Experiences – Terms & Conditions

This Agreement is entered into between USA Rugby Experiences LLC (“we”, “us”, “our”) and you, together the “Parties” and each a “Party”.

1. Services

1.1 In consideration of your payment of the Price, we will provide the Services in accordance with this Agreement, whether ourselves or through our Personnel.

1.2 We may, at our discretion and with your prior agreement, work alongside other travel agents where you have existing relationships with such agents.

1.3 We may use preferred hotel chains and other suppliers with whom we have established partner relationships. You acknowledge that these relationships may influence our choice of accommodations and services included in your Travel Plan.

1.4 All variations to the Services must be agreed in writing between the Parties and will be priced in accordance with any schedule of rates provided by us, or otherwise as reasonably agreed. If we consider that any instructions or directions from you constitute a variation to the scope of the Services or our obligations under this Agreement, we will not be obliged to comply with such instructions or directions unless agreed in accordance with this clause.

1.5 In the event of flight or sporting event postponement or cancellation that does not amount to a Force Majeure Event, we will endeavor to secure a refund from the venue or service provider (as applicable). Any refund will be passed on to you once received by us.

2. Travel Requirements

2.1 You are responsible for:

ensuring that all travelers have valid passports and obtain all necessary visas and travel documents required for us to provide the Services;
obtaining and maintaining appropriate travel insurance for all travelers for the duration of your trip;
complying with all terms and conditions of travel imposed by airlines, accommodation providers, and other service providers;
meeting all border entry requirements of the destination country;
complying with any re-entry requirements imposed by United States authorities upon your return; and
any other personal travel arrangements not specifically included in the Travel Plan.

2.2 We will provide guidance on passport and visa requirements to the best of our knowledge, but you acknowledge that these requirements may change and that our advice does not constitute a guarantee of entry to any country.

2.3 You agree to comply with all local laws and regulations of the countries visited during your travel. You acknowledge and agree that we are not responsible for any violations of local laws or regulations committed by you or your travel companions.

3. Your Obligations

3.1 You agree to (and to the extent applicable, ensure that your Personnel agree to):

comply with this Agreement, all applicable Laws, and our reasonable requests;
provide us with all documentation, information, instructions, cooperation, and access reasonably necessary to enable us to provide the Services; and
not (or not attempt to) disclose, or provide access to, the Services to third parties without our prior written consent.

3.2 You agree to pay our additional costs reasonably incurred as a result of you failing to comply with this clause 3.

4. Travel Plans

4.1 During the Term, you may request us to supply the Services by notifying us in writing or by any other process we specify (“Travel Plan Request”).

4.2 If we accept the Travel Plan Request, we will provide you with a formal Travel Plan, and once the Travel Plan is agreed by both Parties in writing, it will be binding in accordance with the terms of this Agreement and the Travel Plan.

4.3 Each Travel Plan must be accepted within 7 days of the date it is issued. After this period, we cannot guarantee seat, airfare, or hotel availability, or pricing as specified in the Travel Plan. Any changes in availability or pricing after the 7-day period may result in a revised Travel Plan being issued, at our discretion.

4.4 We reserve the right to make changes to your Travel Plan where reasonably necessary, including where certain elements are sold out or unavailable. If a significant change becomes necessary, we will inform you as soon as reasonably possible and work with you to adjust the Travel Plan as required.

4.5 Each Travel Plan is subject to, and will be governed by, this Agreement and any other conditions expressly set out in the Travel Plan. To the extent of any discrepancy between a Travel Plan and this Agreement, the terms of this Agreement will prevail.

5. Price and Payment

5.1 In consideration for us providing the Services, you agree to pay all amounts due under this Agreement in accordance with the Payment Terms.

5.2 If any payment has not been made in accordance with the Payment Terms, we may (at our absolute discretion, and without prejudice to any of our rights or remedies under this Agreement or at Law):

after a period of 5 Business Days from the relevant due date, cease providing the Services, and recover, as a debt due and immediately payable from you, our reasonable additional costs of doing so (including all recovery costs); and/or
charge interest at a rate equal to the U.S. Federal Reserve prime rate plus 2% per annum, calculated daily and compounding monthly, on any such amounts unpaid after the relevant due date.

5.3 Where applicable, sales taxes or similar charges will be clearly shown on our invoices. You agree to pay us an amount equivalent to any such taxes imposed on these charges.

6. Confidential Information

(unchanged from original — applies equally in U.S. context)

7. Privacy

7.1 If you are required to provide us with Personal Information so that we can provide the Services, you agree to comply with applicable U.S. federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), as well as any international privacy laws applicable to your travel.

7.2 You must ensure that:

you have collected, used, stored, and otherwise dealt with Personal Information in accordance with all applicable privacy laws; and
we are capable of collecting, using, storing, and otherwise dealing with Personal Information in the manner contemplated by this Agreement, without infringing any third-party rights or violating any privacy laws.

7.3 You agree to only disclose Personal Information to us if:

you are authorized by law to collect and disclose the Personal Information in the manner required by this Agreement; and
you have informed the individual to whom the Personal Information relates, that their Personal Information will be disclosed to us.

7.4 We agree to handle any Personal Information you provide to us solely for the purpose of performing our obligations under this Agreement, and in accordance with applicable laws.

8. Consumer Law

8.1 Certain legislation, including U.S. federal and state consumer protection laws, may confer you with rights, warranties, guarantees, and remedies relating to the supply of the Services by us to you which cannot be excluded, restricted, or modified (“Consumer Law Rights”). Nothing in this Agreement excludes those Consumer Law Rights.

8.2 If you are a business, you agree and represent that you are acquiring the Services for the purposes of trade. To the maximum extent permitted by law, consumer protection statutes designed for individual consumers will not apply.

9. Liability

9.1 Despite anything to the contrary but subject to your Consumer Law Rights, to the maximum extent permitted by Law:

neither Party will be liable for Consequential Loss;
a Party’s liability for any Liability under this Agreement will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the acts or omissions of the other Party (or any of its Personnel), including any failure by that other Party to mitigate its loss;
our Liability is limited (at our discretion) to supplying the Services again or paying the cost of having the Services supplied again;
we are not liable for third-party operations, including but not limited to flight delays or cancellations, or changes to sporting events; and
our aggregate liability for any Liability arising from or in connection with this Agreement will be limited to the Price paid by you to us in respect of the supply of the relevant Services to which the Liability relates.

10. General

10.1 Amendment: This Agreement may only be amended by written instrument executed by the Parties.

10.2 Assignment: A Party must not assign, novate, or deal with the whole or any part of its rights or obligations under this Agreement without the prior written consent of the other Party (such consent not to be unreasonably withheld).

10.3 Assignment of Debt: You agree that we may assign or transfer any debt owed by you to us, arising under or in connection with this Agreement, to a debt collector, debt collection agency, or other third party.

10.4 Disputes: A Party may not commence court proceedings relating to any dispute arising from, or in connection with, this Agreement without first meeting a representative of the other Party within 10 Business Days of notifying that other Party of the dispute. If the Parties cannot resolve the dispute at that meeting, either Party may refer the dispute to mediation administered by a recognized U.S. dispute resolution provider.

10.5 Force Majeure: Neither Party will be liable for any delay or failure to perform their obligations under this Agreement if caused by a Force Majeure Event, provided that the Party seeking to rely on this clause promptly notifies the other Party and uses reasonable efforts to minimize the impact. If a Force Majeure Event prevents performance for more than 60 days, the other Party may terminate this Agreement with immediate effect by written notice.

10.6 Governing Law: This Agreement is governed by the laws of the United States of America and the laws of the state in which USA Rugby Experiences LLC is incorporated. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the federal and state courts of that state.

10.7 Notices: Any notice given under this Agreement must be in writing and addressed to the addresses set out in this Agreement, or the relevant address last notified by the recipient. Any notice may be sent by standard post or email, and will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of email.

10.8 Publicity: With your prior written consent, you agree that we may advertise or publicize the broad nature of our supply of the Services to you, including on our website or in promotional material.

10.9 Relationship of Parties: This Agreement is not intended to create a partnership, joint venture, employment, or agency relationship between the Parties.

10.10 Subcontracting: We may subcontract the provision of any part of the Services without your prior written consent. We remain liable for the acts and omissions of our subcontractors.

Definitions

Agreement means these terms and conditions and any agreed Travel Plan issued under it and any documents attached to, or referred to in, each of them.
Business Day means a day on which banks are open for general banking business in the United States, excluding Saturdays, Sundays, and public holidays.
Commencement Date means the date this Agreement is signed by the last of the Parties.
Consequential Loss includes any consequential, special, or indirect loss, real or anticipated loss of profit, revenue, business, goodwill, opportunity, savings, reputation, use, and/or data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise. However, your obligation to pay us the Price will not constitute “Consequential Loss”.
Consumer Law Rights has the meaning given in clause 8.1.
Force Majeure Event means any event or circumstance beyond a Party’s reasonable control including but not limited to airline strikes, airport closures, changes in travel/visa requirements, natural disasters, civil unrest, terrorism, war, widespread illness, pandemic (including COVID-19), or other events materially impacting our ability to provide the Services.
Law means all applicable U.S. federal, state, and local laws, regulations, codes, and requirements of any government or authority.
Liability means any expense, cost, liability, loss, damage, claim, demand, proceeding, or judgment, however arising.
Personal Information means information or an opinion about an individual who is identified or reasonably identifiable.
Personnel means, in respect of a Party, any of its employees, consultants, suppliers, subcontractors, or agents, but in respect of you, does not include us.
Price means the price set out in the Schedule or any Travel Plan, as adjusted in accordance with this Agreement.
Services means the services set out in the Schedule or any Travel Plan, as adjusted in accordance with this Agreement.
Travel Plan means a Travel Plan for the supply of Services, placed in accordance with clause 4.

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