USA Rugby Experiences – Privacy Policy

USA Rugby Experiences LLC (“we”, “us”, or “our”) understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or collected by us, when interacting with you.

Information We Collect

Personal information is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you include:

Identity Data: name, age, profession, photographic identification, marital status, pronouns, gender, passport information, dietary requirements, and travel preferences.
Contact Data: telephone number, address, and email.
Financial Data: bank account and payment card details (processed securely through third-party payment providers; we do not store this information).
Transaction Data: details about payments to and from you, and other details of products and services you have purchased from us or we have purchased from you.
Technical and Usage Data: IP address, login data, browser session and geo-location data, statistics on page views and sessions, device and network information, acquisition sources, search queries, browsing behavior, and communications with our website (including cookies and analytics).
Interaction Data: information you provide when you participate in surveys, contests, promotions, activities, or events.
Marketing and Communications Data: your preferences in receiving marketing from us and third parties, and your communication preferences.
Professional Data: if you apply for a job or work with us, your professional history, positions held, and experience.

How We Collect Personal Information

We collect personal information in a variety of ways, including:

when you interact with us directly (face-to-face, phone, email, or online);
when you complete a form, such as registering for events, newsletters, or surveys;
when you apply for a job with us;
from third-party providers, including analytics, cookie providers, or marketing platforms;
from publicly available sources, such as social media or business directories.

If we collect personal information about you from a third party, we will take reasonable steps to notify you of the collection and its purpose, as required by law.

Why We Collect, Use, and Disclose Personal Information

We collect, hold, use, and disclose your personal information for purposes including:

to do business with you;
to contact and communicate with you, including responding to inquiries or support requests;
for internal record keeping, administration, invoicing, and billing;
for analytics, market research, and business development, including to improve our services and website;
for marketing, including sending promotional information about our events and experiences;
to run promotions, competitions, or offer additional benefits to you;
if you apply for employment with us, to consider your application; and
to comply with our legal obligations.

Disclosure of Personal Information

We may disclose your personal information to:

our employees, contractors, and related entities;
third-party service providers for business, marketing, analytics, IT, and payment processing purposes;
sponsors or promoters of any competitions we run;
professional advisers, agents, suppliers, or subcontractors; and
government agencies, regulators, or law enforcement where required.

Some third parties may be located outside the United States. Where this occurs, we will ensure appropriate safeguards are in place to protect your personal information in accordance with U.S. privacy laws.

Your Rights and Choices

Your choice: You do not have to provide personal information to us, but if you choose not to, it may affect our ability to provide services to you.
Third parties: If you provide us with personal information about someone else, you represent that you have their consent.
Marketing: You may unsubscribe from our email database or opt out of marketing communications at any time by contacting us or using the unsubscribe feature in the communication.
Access: You may request access to the personal information we hold about you. We will provide this unless we are legally permitted to refuse.
Correction: You may request correction of your personal information if it is inaccurate, incomplete, or out of date.
Complaints: If you have a privacy complaint, please contact us. We will investigate promptly and respond in writing. If you are unsatisfied, you may contact the U.S. Federal Trade Commission (FTC) or relevant state privacy regulator.

Storage and Security

We are committed to ensuring that the personal information we collect is secure. We have in place suitable physical, electronic, and managerial procedures to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

While we strive to protect information transmitted online, no method of transmission or storage is 100% secure. Information provided to us online is at your own risk.

Cookies

We may use cookies on our website from time to time. Cookies:

help us recognize repeat visitors and improve website functionality;
may link to personal information you provide; and
may be used for advertising and retargeting campaigns.

You can block cookies in your browser settings, but this may limit website functionality.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may amend this Privacy Policy at any time by publishing the updated version on our website. Please check regularly to ensure you are aware of any changes.

Contact Us

For any questions, requests, or complaints, please contact us at:

USA Rugby Experiences LLC
Email: info@usarugbyexperiences.com

Last updated: 12 September 2025

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